🔒 Privacy Policy 

This Privacy Policy describes how OOPBUY BUZZ (https://oopbuy.buzz), operated by Benjamin Zhou, collects, uses, and discloses your personal information when you use our website and reverse purchasing agent services. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the website, place an order, or contact us. The types of information we may collect include:

  • Identity Data: Your name, email address, phone number, and shipping address.

  • Transaction Data: Details about the products you wish to purchase, order details, and payment information (Note: We do not store full payment card details; these are processed securely by third-party payment providers).

  • Communication Data: Records of your correspondence with us, including emails and chat messages.

  • Technical Data: Information about your device and website usage, such as your IP address, browser type, operating system, and the pages you accessed.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To fulfill your reverse purchasing orders, process transactions, and manage the sourcing, quality control, and direct mail logistics of products from China to your specified location.

  • Customer Support: To respond to your inquiries, provide personalized procurement consultation, and manage client relationships.

  • Communication: To send you updates regarding your order status, service changes, and, with your consent, promotional materials.

  • Service Improvement: To analyze usage trends, track the effectiveness of our services, and improve the functionality and content of our website.

  • Security and Legal Compliance: To detect and prevent fraud, protect the security of our website, and comply with applicable laws and regulations.

3. Disclosure of Your Information

We may share your personal information with the following categories of third parties only as necessary to fulfill the services you request:

  • Logistics and Shipping Partners: To facilitate the delivery of your purchased items (including name, address, and contact number).

  • Payment Processors: To securely handle payment transactions.

  • Chinese Suppliers/Vendors: To purchase the requested high-end or luxury products on your behalf.

  • Service Providers: Third-party vendors who provide services to us, such as website hosting, data analysis, and email delivery.

  • Legal Authorities: When required by law or in response to valid legal processes, such as a subpoena or court order.

We ensure that all third parties are under contractual obligations to protect your personal data and use it only for the purposes for which we disclose it to them.

4. Data Security

We have implemented appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have the right to access, correct, update, or request the deletion of your personal information. You can usually exercise these rights by contacting us directly.

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can ask us to correct any inaccurate or incomplete data we hold about you.

  • Erasure (Right to be Forgotten): You can ask us to delete your personal data when there is no good reason for us to continue processing it.

6. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: